Terms & Conditions.

General Terms

By accessing or using this website, you agree to use it only for lawful purposes and in accordance with these Terms & Conditions.

If you do not agree with these terms, you should discontinue use of the website and should not place an order through the online store.

Products & Fragrances

We aim to present our fragrances and related products as accurately as reasonably possible through product descriptions, photographs and other information displayed on the website.

Please note that colours, packaging, presentation and visual appearance may appear differently depending on your screen, device or photography.

Product availability may change. Displaying a product on the website does not necessarily guarantee that it will remain available at all times.

You can view currently listed products through our Scent Essences perfume collection .

Orders

When placing an order, you are responsible for providing accurate and complete information, including your name, contact number and delivery details.

Submission of an order does not by itself guarantee acceptance or fulfilment. An order may be subject to product availability, verification and other reasonable processing requirements.

We may contact you using the details supplied with your order if additional information or confirmation is needed.

Pricing & Availability

Product prices are displayed on the Scent Essences website and may be changed from time to time.

Promotions, discounts and special offers may be subject to separate conditions, availability or limited promotional periods.

If an obvious pricing or product information error is identified in connection with an order, we may contact you before proceeding with fulfilment.

Payment

Available payment methods are presented during the applicable ordering or checkout process.

Customers are responsible for ensuring that information supplied for payment and order processing is accurate and that they are authorized to use the selected payment method.

Where a payment method is processed by a third-party service provider, additional terms or security procedures from that provider may apply.

Shipping & Delivery

Orders are delivered using available courier and delivery services. Delivery availability and timing may vary depending on the customer's location, courier coverage and operational circumstances.

Any stated delivery period should be treated as an estimate unless expressly stated otherwise.

Customers should provide a complete and accurate delivery address and a reachable contact number.

For more information, please read our Shipping & Delivery Policy .

Returns, Exchanges & Issues

Requests relating to returns, exchanges, damaged products, incorrect items or other order issues are subject to the return and exchange policy applicable at the time of the request.

If you experience an issue with your order, contact us promptly and provide the relevant order information so the matter can be reviewed.

Please review our Returns & Exchange Policy for the applicable conditions once published.

Website Use

You agree not to misuse the Scent Essences website or attempt to interfere with its normal operation.

• Do not use the website for unlawful or fraudulent activities.
• Do not attempt unauthorized access to website systems or accounts.
• Do not intentionally introduce malicious code, harmful software or disruptive material.
• Do not use automated methods to abuse, overload or interfere with website functionality.

Intellectual Property

The Scent Essences name, branding, logos, website design, original graphics, product presentation and original website content are protected by applicable intellectual property rights where such rights apply.

You may not reproduce, republish, distribute or commercially exploit protected Scent Essences content without appropriate authorization.

Website Availability & Liability

We aim to keep the website available and information accurate, but temporary interruptions, technical errors, maintenance or circumstances outside our reasonable control may occur.

Nothing in these Terms & Conditions is intended to exclude or restrict any liability or consumer right that cannot lawfully be excluded or restricted under applicable law.

Privacy & Customer Information

Information provided when you browse the website, contact us or place an order may be used as reasonably necessary to operate the website, communicate with you, process orders and provide customer support.

Our handling of personal information should also be read together with our Privacy Policy .

Changes to These Terms

We may revise these Terms & Conditions when reasonably necessary to reflect changes to our website, products, services, business practices or legal requirements.

Updated terms will be published on this page. Continued use of the website after an update will be subject to the version then in effect.

Contact Scent Essences

If you have questions about these Terms & Conditions, an order or your use of the website, please contact Scent Essences.